Springboard+ / ICT Skills Programmes

Free and Part-funded Courses

  • Welcome from the Funded Flexible Learning Office

    On behalf of the Funded Flexible Learning Office, and all of my colleagues in AIT, I would like to thank you for your interest in our funded programmes for the academic year 2021/22.

    On the 1st October 2021 we will open our doors as Technological University of the Shannon: Midlands Midwest.  We will be Ireland’s third technological university and first cross-regional university, leading transformational change across the Midlands and Midwest linked by the River Shannon.

    The coming academic year is the start of a new beginning for our students, our staff, our communities, for the locations of our campuses and for the reinvention and reimagination of our region.

    I am also delighted to announce that we have secured substantial funding to help enable you to start your learning journey with us.

    Under the 2021 Springboard+, ICT Skills and Human Capital Initiatives, Athlone IT has secured in excess of €4.7 million to provide almost 1000 course places for those who are seeking to reskill or upskill.

    These funded places are spread over 34 courses in a broad range of disciplines including Leadership & Management, Quality, Biopharmaceutical, Procurement, Artificial Intelligence, Cybersecurity, Data Analytics, and Culinary Skills to name just a few.

    Full details of these programmes are available on www.aitflexiblelearning.ie and you can apply for your chosen programme on www.springboardcourses.ie

    In each programme listing you will find a contact name and email address, so please do reach out to us if you need help deciding which course is the best fit for you.

    I look forward to meeting you in September.

    Janine King
    Funded Flexible Learning Coordinator

    What is Springboard+ / HCI / ICT Skills?

    The aim of the funding initiatives is to help you transition into industries where there are significant employment opportunities.The funded programmes in Athlone Institute of Technology give you the flexibility to continue pursuing your work endeavours as you expand opportunities with practical new skills.

    These initiatives, funded by the Government of Ireland and the European Social Fund also remove the financial barriers to education for many people that would love to further their education, but it wasn’t possible as they didn’t have the means to do so.

    These are free and part-funded programmes specifically designed for two cohorts of applicants:

    • The Unemployed so that they can learn new skills and they can re-enter the workforce
    • The Employed, so that they can upskill and reskill to have better opportunities in the workplace

    The Employed includes anyone working – be it full time or part time – salary is not taken into account.

    The Unemployed includes

    • Department of Social Protection Clients – those in receipt of eligible payments from the DEASP – including the Pandemic Unemployment Payment. Please refer to springboardcourses.ie for a full list of eligible DEASP payments.  For the purposes of determining eligibility for Springboard+ the term unemployed also includes people who are on short term working and in receipt of a Jobseekers payment from the Department of Social Protection.
    • Returners – people who have been out of work due to family responsibilities, or those who are unemployed but aren’t eligible for a social welfare payment, but are financially dependent on a spouse or partner for 9 of the last 12 months.
    • Formerly Self-employed – people who have formally wound up their businesses with Revenue and haven’t been able to find work or avail of a social welfare payment since.

    Springboard courses are part-time and one year or less in duration.  There is a range of programmes from certificate to master’s degree levels – levels 6 to 9 on the National Framework of Qualifications (NFQ).

    Level 6 courses are free for everyone, levels 7, 8 and  9 are free for the unemployed, and the employed must pay 10%  – this is usually only between  €500 -€800, which is fantastic value, considering some of these courses are worth up to €8500.

    HCI Graduate Conversion courses are full-time and one year in duration.  Level 8 & 9 programmes are available and are more intensive than part-time programmes so they require considerably more time commitment from participants. They are conversion programmes which enable graduates to acquire a qualification in a different discipline.  These are newly-developed courses for graduates to reskill in areas where there is evidence of skills shortage and emerging technologies.  They are free for those who are unemployed below but recent graduates (Summer 2021) must pay 10% of course fee even if they are unemployed. The employed must also pay 10%.

     ICT Skills courses can be full time (one year in duration) and part-time (two years in duration).  The Unemployed pay nothing and the employed only pay 10% of the course cost.  This is generally approx. €500-€800.  The Unemployed are not eligible for the part-time offerings, but are eligible for the full-time offerings.

    Full time programmes no longer mean face to face classes Monday to Friday.  They are generally delivered in a blended flexible (partly or mostly online) manner, so it is worthwhile to check the delivery timetable if you are working, as they may be suitable for your particular circumstances.
     

    Eligibility

    The vast majority of applicants are eligible for this funding – in fact over the last number of years we have refused very few on the basis of funding eligibility, Therefore, we would encourage everyone to apply if they see a course they are interested in, as we will carry out a full individualised eligibility check with you after your application.

    All applicants must live in Ireland and have a valid PPS number.

    You must be either:

    • An EU national
    • A non EU national with Stamp 4 for more than three years

    The period of residency for holders of Stamp 4 or Stamp 4 EU FAM is calculated from the date of receipt of the Stamp 4. Any period of residency in the state before this date will not be taken into consideration.

    You must have lived in an EU country for three years out of the last five.

    And of course you will have to meet the academic entry requirements for the course you would like to do.

    Full details are on www.springboardcourses.ie

    You must also must fall into one of the employment categories employed or unemployed for Springboard+ and ICT Skills, and employed, unemployed or a recent graduate for HCI Graduate Conversion programmes.

    You must also be able to prove your eligibility by supplying relevant documentary evidence when applying, and also just before the start of the programme to demonstrate continued eligibility.

    Progression

    There are progression routes available on most of our programmes right up to Level 9 – in fact when we are designing programmes this is something we focus on and do our utmost to provide.

    Full details of progression routes can be found on www.aitflexiblelearning.ie

    Also bear in mind that funded learners can avail of funding for 3 years out of a rolling 5 year cycle – so if you start a funded programme in September which is one year, you can add on additional years or qualification for three years if they are available.

    As an example, if you do your Postgraduate Certificate this year, you could do your Postgraduate Diploma the year after and your Masters after that – once you remain eligible.

     

    How to Apply for a Springboard+/ICT Skills/HCI Graduate Conversion Programme

    Applications must be made via www.springboardcourses.ie

    Direct applications to AIT will not be accepted.

    • Just log onto springboardcourses.ie
    • Register for a free account
    • Apply for your chosen course
    • We will be in touch soon after to get evidence from you that you meet the eligibility criteria.

    It is important that you fill out the online application form as fully and completely as you can, as this will be used to make the initial assessment of your application.

    After you make your application we will request documentation from you to support your application.  This will be specific to the type of programme you have applied for – Springboard+, ICT Skills or HCI Graduate Conversion.

    It is essential that you supply all requested documentation as soon as possible so that you can be assessed for a place on your chosen course.

    Shortlisted candidates may be called for a brief interview.Further detailed information will be supplied during the application/offer process.

    Demand for all programmes has always been exceptionally high, particularly for Level 6 programmes.  Therefore, we recommend that any interested candidates should apply as soon as the programmes open.  We operate rolling closing dates, so that all applicants up to these dates are assessed together.  If places are left over after applications are assessed the programmes will open with a new closing date and this process repeats until all places are allocated.  Thus, there is no guaranteed that courses will reopen after a closing date has passed.  Incomplete applications will be updated to Unsuccessful after these rolling closing dates in order to be fair to all applicants.  Incomplete applications include those that have not submitted all requested documentation.  Therefore  we would urge you to gather and organise the required documentation noted below as soon as you make an application so that you have it ready when we request it.

    All communication regarding assessment of eligibility and allocation of places will be made by email and/or via www.springboardcourses.ie

    Fee Liability for Springboard+ / ICT Skills / HCI Graduate Conversion Funded Programmes

    Fee liability is calculated based on the level of the programme as well as your employment status when you start your chosen course.  You must submit all documentary evidence as stated below in order for your fee to be assessed correctly.

    You Are… Specific Eligibility Criteria Documentary Evidence Required Fee Liability
    Employed You are in employment. You must provide a recent redacted payslip or letter from your employer.  All financial information must be redacted (deleted or blacked out) if submitting a payslip.  Your name, your employer’s name and the date must be clearly legible. Level 6 courses are 100% funded – no fee liability.

    Level 7, 8 and 9 courses are 90% funded – you must pay 10%.

    Unemployed* You are in receipt of one of the following Department of Social Protection payments:

    · Jobseeker’s Benefit / Jobseeker’s Allowance / PUP

    ·  One-Parent Family Payment

    · Disability Allowance

    · Carer’s Allowance

    · Farm Assist/Fish Assist

    · Widow’s, Widower’s or Surviving Civil    Partner’s (Non-Contributory or    Contributory) Pension

    · Blind Pension

    ·  Deserted Wife’s Allowance.

    You can generate a statement of your DEASP payments by logging on with your MyGovID to https://services.mywelfare.ie/

    Please ensure that the statement shows at least 9 months and is up to the date that you have made your application.

    If you cannot avail of this service you can provide a letter from Department of Social Protection confirming your payment or a recent payment slip from the Post Office.

    All courses are 100% funded – no fee liability.
    Formerly Self-Employed – Unemployed You were formerly self-employed but are now unemployed and actively seeking work. You don’t need to be in receipt of a Department of Social Protection payment. You must provide a letter or statement from Revenue stating that you are no longer trading or a similar letter from your former accountant. All courses are 100% funded – no fee liability.
    A Returner – Unemployed You have been out of the work environment due to childcare or other caring obligations and require upskilling or reskilling to get back to the workforce.

    You must meet one of the following requirements:

    ·  You are on home or other caring duties for 9 of the previous 12 months
    OR

    ·  You are economically dependent on a partner or spouse and have been unemployed for 9 of the previous 12 months.

    You must provide supporting documentation and swear a declaration before a Commissioner for Oaths about your status.  You must provide this declaration to AIT. All courses are 100% funded – no fee liability.
    Recent Graduate (for HCI Graduate Conversion only) You are a recent graduate who completed their studies in Summer 2021. You must supply a copy of your final transcripts showing that you successfully completed your programme in Summer 2021, and that you have been assigned an award classification to be conferred. You must pay 10% (regardless of employment status).

    *You are not eligible for a 2-year part-time ICT Skills conversion programme if you are getting a jobseeker’s payment (including Farm Assist) or you are a qualified adult of working age on someone else’s social welfare payment – if this is the case you are only eligible for a 1-year full time ICT Skills conversion programme.

    *People in receipt of the Covid-19 Pandemic Unemployment Payment (PUP) can apply for a Springboard+ part-time course. The fee will be waived for these applicants. It is however the responsibility of the applicant in receipt of a PUP payment to discuss retaining a DEASP payment with their case officer in their local INTREO office when their offer is accepted and before they complete first registration for the course through www.springboardcourses.ie

    *The Temporary COVID-19 Wage Subsidy Scheme is not an eligible DEASP payment. Those who are in receipt of the wage subsidy are classed as employed and those eligibility criteria apply. Therefore, those in receipt of this payment will be required to pay 10% of the course fee when undertaking courses at Level 7 or above.

    Please note that all eligibility criteria stated are correct at the time of publication of this document.  Please ensure you check www.springboardcourses.ie for any updated criteria before you make an application.

    How to Choose the Right Course for You

    General

    The main reasons why people choose to return to study are:

    • To gain knowledge and skills in a certain area – something they are interested in
    • To progress their career or to make a career change
    • To embark on a new challenge
    • To meet new people, or to widen their professional network

    Factors to consider are:

    • Consider your strengths and interests – generally you will fully commit to and enjoy a course that you are interested in and is within your abilities.
    • Are you interested in a course for personal or professional reasons?
    • What do you want to achieve by doing the course – a new career, or to upskill in your current profession?
    • Does the delivery method suit you, for example if it is fully online do you have the basic IT skills needed?
    • Do you have the time to commit to the course? Take into account all other responsibilities you have – work, family etc. The level and the number of credits associated with the programme will give you a rough idea of the amount of time commitment needed.  Also in general if the class time of a programme is 4 hours per week you would need to dedicate a further 4-6 hours per week of self-directed study and time to work on assessments.
    • Do you meet the academic entry requirements? If not, would it be best to look at courses that would give you the academic entry requirements first, then you can progress if you wish.
    • How the programme is assessed – continuous assessments, exams or a mix of both?
    • Are there progression routes available – what courses can you do after this one if you wish?
    • Is the award recognised? Look at the level of the programme on the National Framework of Qualifications – https://nfq.qqi.ie/
    • Will the course give you networking opportunities with like minded people?

    Postgraduate Programmes

    The main advantage of acquiring a postgraduate qualification is that they open many more opportunities for future employment by equipping you with additional specialised skills and expertise.  The jobs market is becoming increasingly competitive, therefore specialising at postgraduate level can make you a stronger job applicant.  In many industries salary scales are linked to relevant qualifications, so by having a postgraduate qualification you could earn a higher salary.

    Questions to consider are:

    • Do I want to specialise in the same area as my undergraduate degree, or would a Conversion Programme in a new area be more suitable?
    • How will this qualification complement my primary degree?
    • Is the programme respected by the relevant employers?
    • Will this qualification open up new employment opportunities for you?
    • Doe this programme align with my research interests?
    • Is this programme something that will add value to me in an interview scenario?

    HCI Graduate Conversion Programmes

    Conversion programmes enable graduates to acquire a qualification in a different discipline.  These are newly-developed courses for graduates to reskill in areas where there is evidence of skills shortage and emerging technologies.  A well-chosen conversion programme can give you distinct advantage in the jobs market by adding to the knowledge and expertise gained during your undergraduate qualification.  They are highly valued by employers as they demonstrate motivation to learn new skills.  They can also give you the opportunity to reach your full potential if you feel that you didn’t quite reach it during your undergraduate qualification.

    Questions to consider are:

    • How will this qualification complement my primary degree?
    • Is the programme respected by the relevant employers?
    • Will this qualification open up new employment opportunities for me?
    • Is this an area that has always interested me?
    • Are there skills deficits in this domain in my current workplace?
    • Do I know any contacts that currently work in this field?

     

     

    Documentation Required to Demonstrate Eligibility

    After you make your application we will request documentation from you to support your application.  This will be specific to the type of programme you have applied for – Springboard+, ICT Skills or HCI Graduate Conversion.

    Generally you will need to have the following documents ready to submit:

    To Demonstrate Document Required Reason Required Required for Programme Type Is this Mandatory?
    National ID Passport, Drivers Licence. 1)      To demonstrate that you are the applicant.

    2)      To demonstrate if you are an EU or Non-EU applicant.

    All programmes. Yes, for all applicants for all programmes.
    Academic Eligibility All relevant previous qualifications.

    Candidates whose qualifications are in foreign languages – please ensure all documentation is provided in its original language. You must also have these documents officially translated into English by a professional, registered translation company. Translations done by you, the applicant, are not acceptable.

    To demonstrate academic eligibility. All programmes that require applicants to hold a relevant previous qualification. Dependent on course entry requirements.
    Relevant Work Experience CV (a template to assist with this is available here XXXXX). To demonstrate academic eligibility. All programmes that require applicants to have relevant work experience. Dependent on course entry requirements.
    Residency Eligibility – All Applicants. CV (a template to assist with this is available here XXXXX).

    The Employer Name and Location needs are outlined for every job. If you were unemployed or travelling for a period of time this too needs to be included on your CV including the dates and location(s) of where you resided during that time. Any unexplained gaps will result in a delay in the processing of your application.

    To demonstrate that you have lived in an EU country for three years from the last five years. All programmes. Yes, for all applicants for all programmes.
    Residency Eligibility – Non-EU Applicants. All previous Stamp 4 Visas. To demonstrate that you have held a Stamp 4 visa for at least three years. All programmes. Yes, for all Non-EU applicants for all programmes.
    Funding Eligibility and Fee Liability based on employment status.

     

     

    ·     Those in receipt of a qualifying Department of Social Protection payment will be required to provide evidence of this payment.

    ·     Returners will be required to provide a letter/ statement signed by a Commissioner for Oaths confirming their status as a homemaker. (a template to assist with this is available here XXXXX)

    ·     Those in employment will be required to provide a recent redacted payslip or a letter from their current employer to confirm their employment.

    ·     Recent graduates will be required to submit their degree showing a conferral date within the last year.

    1)      To demonstrate funding eligibility.
    2)      To calculate your fee liability – 90% funded or 100% funded.
    All programmes. Yes, for all applicants for all programmes.

    Fee Liability for Springboard+ / ICT Skills / HCI Graduate Conversion Funded Programmes

     

    Fee liability is calculated based on the level of the programme as well as your employment status when you start your chosen course.  You must submit all documentary evidence as stated below in order for your fee to be assessed correctly.

    You Are… Specific Eligibility Criteria Documentary Evidence Required Fee Liability
    Employed You are in employment. You must provide a recent redacted payslip or letter from your employer.  All financial information must be redacted (deleted or blacked out) if submitting a payslip.  Your name, your employer’s name and the date must be clearly legible. Level 6 courses are 100% funded – no fee liability.

    Level 7, 8 and 9 courses are 90% funded – you must pay 10%.

    Unemployed* You are in receipt of one of the following Department of Social Protection payments:

    ·         Jobseeker’s Benefit / Jobseeker’s Allowance / PUP

    ·         One-Parent Family Payment

    ·         Disability Allowance

    ·         Carer’s Allowance

    ·         Farm Assist/Fish Assist

    ·         Widow’s, Widower’s or Surviving Civil Partner’s (Non-Contributory or Contributory) Pension

    ·         Blind Pension

    ·         Deserted Wife’s Allowance.

    You can generate a statement of your DEASP payments by logging on with your MyGovID to https://services.mywelfare.ie/

    Please ensure that the statement shows at least 9 months and is up to the date that you have made your application.

    If you cannot avail of this service you can provide a letter from Department of Social Protection confirming your payment or a recent payment slip from the Post Office.

    All courses are 100% funded – no fee liability.
    Formerly Self-Employed – Unemployed You were formerly self-employed but are now unemployed and actively seeking work. You don’t need to be in receipt of a Department of Social Protection payment. You must provide a letter or statement from Revenue stating that you are no longer trading or a similar letter from your former accountant. All courses are 100% funded – no fee liability.
    A Returner – Unemployed You have been out of the work environment due to childcare or other caring obligations and require upskilling or reskilling to get back to the workforce.

    You must meet one of the following requirements:

    ·         You are on home or other caring duties for 9 of the previous 12 months
    OR

    ·         You are economically dependent on a partner or spouse and have been unemployed for 9 of the previous 12 months.

    You must provide supporting documentation and swear a declaration before a Commissioner for Oaths about your status.  You must provide this declaration to AIT. All courses are 100% funded – no fee liability.
    Recent Graduate (for HCI Graduate Conversion only) You are a recent graduate who completed their studies in Summer 2021. You must supply a copy of your final transcripts showing that you successfully completed your programme in Summer 2021, and that you have been assigned an award classification to be conferred. You must pay 10% (regardless of employment status).

    *You are not eligible for a 2-year part-time ICT Skills conversion programme if you are getting a jobseeker’s payment (including Farm Assist) or you are a qualified adult of working age on someone else’s social welfare payment – if this is the case you are only eligible for a 1-year full time ICT Skills conversion programme.

    *People in receipt of the Covid-19 Pandemic Unemployment Payment (PUP) can apply for a Springboard+ part-time course. The fee will be waived for these applicants. It is however the responsibility of the applicant in receipt of a PUP payment to discuss retaining a DEASP payment with their case officer in their local INTREO office when their offer is accepted and before they complete first registration for the course through www.springboardcourses.ie

    *The Temporary COVID-19 Wage Subsidy Scheme is not an eligible DEASP payment. Those who are in receipt of the wage subsidy are classed as employed and those eligibility criteria apply. Therefore, those in receipt of this payment will be required to pay 10% of the course fee when undertaking courses at Level 7 or above.

    Please note that all eligibility criteria stated are correct at the time of publication of this document.  Please ensure you check www.springboardcourses.ie for any updated criteria before you make an application.

    Frequently Asked Questions

    Applying for a Course

    How many courses can I partake in?

    You can apply for up to 10 programmes but you can only accept one place if offered.  When you accept a place on a programme all other applications are automatically cancelled.  However, we would recommend that you research all courses before applying and only apply for the ones you really wish to pursue, rather than applying for 10, as this will help ensure that you will not miss the opportunity to be fully assessed for the best course for you.

    I am having difficulty making my online application. Who do I contact for assistance?

    Firstly contact us in the Funded Flexible Learning Office, email [email protected] so that we can help you ascertain what the issue is, as we can help with most that occur.  If we are not able to help we will advise you to call Springboard Technical Support on (076) 6151247 or send an email to [email protected] with your query.

    I applied for one of these courses before but I didn’t start it.   Do I need to reapply or can you use my old application?

    You will need to submit a new application for the 2021 courses however you should continue to use your old login details for the Springboard+ website. You should login and update your application with any new skills, qualifications you have gained since and supply new eligibility documentation when requested.  Please note that dependent on demand for programmes at each closing date shortlisting of applications may apply, therefore there is no guarantee that you will be allocated a place on a course even if you have been in the past.  We would recommend early application if you are interested in applying again.

    I have accepted an offer with a different provider, but I have changed my mind and now want to apply for a course with AIT – how do I do this?

    You will need to contact the other provider and ask them to “release” you on their course.  When they do this you will be able to apply for other courses.

    I am still enrolled on a course with another provider but I have finished it.  Can I apply for a new course with AIT?

    Your record needs to be updated by the other provider before you can apply for new course.  Contact the other provider and ask them to do this.  When they do this you will be able to apply for new courses.  Note, your record cannot be updated until all results from your previous course have been processed and released.

    Do I need to speak with academic staff before making an application staff prior to applying for a course / making a decision?

    Unless an interview is part of the application process for the programme, there is usually no requirement to meet with the academic staff. However, for any applicant wishing to discuss one or more of the courses in detail with the academic staff, please contact them directly via the email address supplied in the course descriptor on www.springboardcourses.ie

    Submitting Requested Documentation

    What if I can’t/don’t submit all of the documentation?

    Incomplete applications cannot be assessed so please try and submit everything as quickly as possible. We do understand that there can be valid reasons for not having all of the required paperwork. If you are waiting for an item of paperwork or a final result from previous studies, please submit everything you have and let us know the situation regarding the outstanding documentation so we can see if we can progress your application without it.  Incomplete applications without discussion for the reasons with us will be marked as unsuccessful as the rolling closing dates pass.

    I am unsure if I am eligible – how can I find out if I am?

    We will be hosting a number of Online Eligibility Sessions on the following dates:

    XXX

    XXX

    XXX

    Zoom link

    Given the public nature of these online events we will only be able to discuss eligibility generally, but from experience we know that this will be sufficient for the majority of applicants with queries.

    Alternatively you can email us with your queries to [email protected] and we will endeavour to assist.  However, it may not be possible to give a definite answer as we will not have the required documentation to assess your individual circumstances.

    The easiest way to have your individual circumstances assessed in detail is to make an application for the programme you are interested in.  We will contact you soon after to request the necessary documentation, and revert to you when we receive them.  This will be a definitive answer if you have supplied all requested documentation.

    Fee Liability

    I was unemployed when I applied, but have found employment since – will this affect how much I have to pay?

    All level 6 programmes are 100% funded – you pay nothing – once you have demonstrated your eligibility.

    For programmes at levels 7, 8 and 9 fee liability is calculated on the start date of the programme.  Therefore if you become employed before the programme starts you will become liable for 10%.  If you become employed after the programme has commenced you remain 100% funded.

    I was employed when I applied, but have become unemployed since – will this affect how much I have to pay?

    If you are employed when you apply but become unemployed (on an eligible DEASP payment, or have formally wound up self-employment) before the course starts you become 100% funded and will not have to pay anything.

    Do I have to tell you if my employment status changes after I accept a place on a course?

    It is very important that you inform us of any changes in your employment status between accepting a place and the start date of your programme, as you must supply evidence of your status to Springboard on the start date approx. 6 weeks into your studies.  This may mean a change to your fee liability.  Records are strictly monitored at all times so we will become aware of any necessary changes to your fee liability.

    I have to pay 10% – when do I pay this?

    It is advisable to pay this when you complete your online registration – please refer to XXX for deadlines.

    If I pay 10% and then decide not to progress with the course can this be refunded?

    Refunds are available up to XXX.  Please refer to XXX for further details.

    Accepting an Offer

    How long to I have to decide to accept an offer?

    Generally offers last for five working days.  Where places are in high demand this may reduce to three working days to allow fairness for all applicants.  When you receive your offer you can log into your account on www.springboardcourses.ie to see the acceptance deadline for your offer.

    I missed the deadline to accept my offer – what can I do?

    Email us at [email protected] to explain that you missed the deadline.  If places are still available we will make a new offer to you.  Please note second offers have a much shorter deadline acceptance (1-2 working days) so please ensure you are ready to accept an offer before you request a new one.

    I am having difficulty accepting my offer.  Who do I contact for assistance?

    Firstly contact us in the Funded Flexible Learning Office, email [email protected] so that we can help you ascertain what the issue is, as we can help with most that occur.  If we are not able to help we will advise you to call Springboard Technical Support on (076) 6151247 or send an email to [email protected] with your query.

    I cannot accept an offer as I did not complete a previous funded programme – what do I need to do?

    Firstly check here to see if you are eligible to do another funded programme – XXXXX

    If you believe you are eligible to partake in another programme send an email to us at [email protected] detailing the reasons you did not complete your previous course, and include any documentary evidence to support this.  For example if it was for work reasons include a letter from your employer confirming this, or if it was for medical reason include documents such as letter from your doctor confirming a medical issue at the time.  If the reason was personal and cannot be evidenced through documentary evidence please explain this in the email.  We will review your submission and if it is deemed acceptable we will request an unblock on your account which will mean you can accept your offer after a few days.  You will be informed of the decision by email.

    I am unemployed – how will this programme affect my social welfare payments?

    Springboard+ programmes are part-time and in the main will not affect your social welfare payments.

    HCI programmes are full-time, and will definitely have an effect on your social welfare payments.

    ICT Skills part-time programmes are not available at all to those on Jobseekers payments.

    We deliver programmes of study to you, we do not have any involvement in the administration of social welfare payments.

    Therefore, it is essential that you advise the Dept of Social Protection of your intentions to partake in a funded programme (even if it is a part-time programme) in order to ensure that you are fully aware of the implications (if any) on your social welfare payment.
     

  • Visit the Springboard+ website for further Information


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